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Why Choose Working Bytes...
Why should you choose
Working Bytes software?
(click on a topic to proceed to that section)
Advantages:
Ease
of Use:
Working Bytes Inc. has the philosophy that software should be easy
to use. If a software program is hard to understand, it is not
due to the user's level of computer literacy, it is due to poor
programming.
Most software suffers from bad planning and
design. There is no work flow analysis or thought to how the
user is going to use the program. The simple matter is, the
more the user requires training or the more times they have to
access the user's manual, the poorer the design of the program.
The WSIB System Navigator is designed to be an
intuitive, point and shoot program that the user can use 'right out
of the box'. There is no question of 'where do I go to do
this?' or 'how do I get to that part?' From the Main
Switchboard, straight through to the data entry and printouts, all
the features of the WSIB System Navigator are presented right on the
screen. There are no 'hidden buttons' or archaic multi-level
toolbars to memorize.
Irregardless of the level of computer literacy, our
users have never had difficulty understanding the WSIB System
Navigator.
The way Working Bytes achieved this level of ease of
use is by mimicking an environment that the user is already familiar
with. The data entry screens look exactly like the paper forms
the user is used to. Unlike other systems that force the user
to guess where and on what screen the information should be placed,
the Navigator presents the input screens as duplicates of the paper
forms they are used to seeing. The output is not formatted in
some ad-hoc method that was the easiest to throw together. The printouts (from the Forms themselves to all the Cost Statements) look
identical to the WSIB hard copies. If a user is already
familiar with one environment, why make them learn a new one.
Good program design means easy to use software.
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Unique
Functionality not found in other products:
What really makes the WSIB System Navigator stand out from the
competition are the extra features unique to this program alone. (I
know, that's bad grammar, but we're trying to make a point...)
Some of the features that are unique to the WSIB
System Navigator that can not be found in any of our competitor's
products:
- Graphic Injury Description Builder
- Spell Checker
- Electronic Signature / Fax approved by the Board
- Claim Tracking according to the WSIB Policy
Manual
- Live Table updates (without the need to go to a
specific screen)
- What's Missing Button (for WSIB Compliance)
Please go to the individual screens for more
information on these functions.
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Questions you should ask the competition:
1.)When is the last time your company released
an upgrade that contained a major increase in functions and
utilities?
- Working Bytes releases a major upgrade on an average of every
8 to 12 months. These upgrades always increase the
functionality of the program by introducing changes suggested by our
customers to improve the work flow of the software.
2.)What is your level of support? How hard is
it to contact a real live person who has the answers to my
questions.
-Most of our competitors have a one to three day lag between initial
contact and a live person answering their calls. Some of our
competitors provide support only through email. Working Bytes always
has one of the developers on the other end of the
phone. Contact is instantaneous, with most questions being
resolved immediately.
3.)What computer language is your software
written in? What development tools are used?
-Working Bytes utilizes the latest release of development tools to
build our products. The foundation of our product is Microsoft
C++ and Visual Basic, with an MS Access backend for the data
repository and report outputs. One of our competitors still
actually uses COBOL (see ancient languages, right next to Sanskrit!)
for their product. Our software is optimized for the 32 bit
environment represented by Windows XP. We are even preparing
for the not so distant future when the new 64 bit operating systems
are released.
4.)How customer driven are you? When is
the last time one of your customer's suggestions was included in an
upgrade?
-Release 3.44 contained a Modified Work Plan utility
that was directly suggested by one of our customers. We worked
closely with this customer to develop a utility that would be
beneficial to all of our customer base. Release 2.45 contained
an improved Claim Overview screen that included increased report
capability. Release 3.45 contained a totally rewritten and
redesigned report writer based on many comments and suggestions from
our users.
-Working Bytes is continually improving and
upgrading the WSIB System Navigator. It is through this
evolutionary process that we can continue to provide great software
that just keeps getting better.
5.)What percentage of the
price (or how much in dollars) I am paying directly or indirectly
for your software for sales commissions or marketing costs?
-Working Bytes does not have a 'sales staff'. All sales and
purchases are made directly through our head office. This is
how Working Bytes Inc. keeps the cost to the consumer so low.
Working Bytes Inc. does not need to aggressively market our product
line. The majority of our sales are through word of mouth from
our satisfied customer base.
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Consistent
(Error Free) Environment:
Working Bytes Inc. is proud of the level of support we provide to
our customers. Our software is extensively tested, both in
house, and through our Beta sites before the code is released.
Our code has a failure rate of less than .01, which is well above the
industry standard. We are also proud of the fact that in over eight
years, there have been less than a handful of problems that took
longer than 24 hours to solve. In most cases, a fix is either
provided over the phone instantly, or a solution is emailed directly
to the user with the fix.
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Customer
Driven Updates and Upgrades:
Unlike our competitors, Working Bytes is continually improving the
software. Since the release of the first version of the WSIB System
Navigator we have released an upgrade on average every ten (10)
months.
Most of these upgrades are customer driven, based on
suggestions we receive from current users. Recent examples of
these improvements are the Spell Checker, extending the software to
include all incidents, and the inclusion of the electronic
signature.
Working Bytes will continue to improve the software,
providing a leading edge solution to our customers.
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Cost:
Even if all other factors were even, the cost difference alone of
our software makes the WSIB System Navigator the best choice.
Our product costs one third (1/3) to ONE TENTH
(1/10) of what our competitors charge. This would be a good
price if our software was equal to theirs. Take into account
all the factors already mentioned above, and this makes the WSIB
System Navigator a GREAT deal.
One way that Working Bytes keeps costs down is that
we do not have to pay a salesman a commission. Why should our
customers pay up to forty percent (40%) for the salesman? We
believe that the user should only pay for what they use.
Another reason is that all of our programming staff
work on a contractual basis. This provides them with the
freedom to make their own schedules. It also translates to a
savings to our customer because we don't have to pad the cost of our
software with the overhead of maintaining a large office staff.
The general rule of thumb when pricing software is
to charge what the market will bear. Like most rules, Working
Bytes does not believe in that one either. We feel that our
customers should pay for what a product costs, not for how much we
can 'soak out of you'. We firmly believe that we will succeed
by providing a superior product at a fair price.
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Free Demonstration Disk
To receive a FREE demonstration CD-ROM of our software, simply
click here
to be transferred to the Demo Request Screen.
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