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FAQ..
Frequently Asked Questions.
(click on a topic to proceed to that section)
Does this software run
off a network?
The answer to this question depends
on what you mean by 'runs off a network'. The WSIB System
Navigator was designed as a Client/Server program. This means
that the software can function as both a Stand Alone system (Both
the software and the data are on a single computer.) or as a Network
system (The software is loaded on a 'local' machine and the data
resides on a network server.)
The actual WSIB System Navigator can NOT be
run from a network. That is, the program can NOT be loaded on
one machine (say a Server) and run from a different computer.
Each and every computer that runs the software MUST have a copy of
the program loaded on its harddrive.
The Stand Alone option indicates that the
user is going to install the complete system on a single computer.
The actual program (the WSIB System Navigator) and the data
file (WSIBCDAT.MDB) will both be loaded on to the one machine.
This option is mandatory for computers that
are not set up in connection to a server or any other computer. For
more information on this, the user should contact their computer
service provider or their company's IT department to determine if
their computer is a part of a Network.
The Network System is a client/server
program. This means that the software was designed to function in
two parts. The actual 'program' that runs the system is the client
side. This software must be installed locally on the client's
computer that is actually running the program. The data may reside
on a network separately from the program as long as there is a
connection between the client computer and the network server where
the data is to be stored.
The Network Solution is required for users
who wish to have more than one user capable of accessing a single
data source.
[Follow up question] Can I have a
single user and still set it up in a Network configuration?
Yes, the actual program can be set up
on a single computer, and the data file can be placed on a
Network. This allows the user to store the data in a location
that can be backed up by the user's IT department.
[Follow up question] What type of
Network will the WSIB System Navigator run on?
The program will operate on any network
that is recognized by the Windows Operating System. The
protocols recognize any system that is accessible through the
Network Neighborhood on any PC.
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What is meant by a
Licence? (How many do I need?)
As a Client/Server program, the
user will be required to purchase a copy of the software for every
computer that will be running the system. If the software is
going to be run from only one computer, the user will require a
single licence. If the user is going to have the program
running from three separate computers, then they will be required to
purchase three licences.
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Does Working
Bytes offer training?
No. Working Bytes stopped offering
training over five years ago for the simple reason that nobody asked
for it. The program is so easy to understand and to run that
customers did not feel it was cost effective to pay the extra cost
for training. The cost of training equalled or exceeded the low
cost of the software.
Working Bytes provides full phone support
for its products. This phone support more than covered any
questions users might have about the operation of the software.
(See the section on Support for more details) The actual number of
phone calls of this nature is quite small. We are constantly
being praised for just how easy the software is to use.
[Click Here to go to the Support Page]
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Is the
Installation and Set Up of the program difficult?
No. The WSIB System Navigator is what we
like to call a 'forehead install'. You place the CD in the
CD-ROM, select the installation that best suits your needs, and then
you just hit the <Enter> key with your forehead. The
software does the rest.
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What Versions of
Windows does this software run on?
Every Version. The WSIB
System Navigator will run on any version of Windows above
3.11. It will run on Windows 95, 98, NT, 2000, ME and
XP.
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What
is Electronic Data Transmission (EDT) ?
The Workplace Safety and Insurance Board
(WSIB) allows the sending of the information found on a Form 7 through the
internet from the WSIB System Navigator
directly to the Board. This information is sent
electronically directly from the software.
Click here for more a detailed explanation of
EDT.
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What are
the System Requirements?
The System Requirements are the same for both levels of
the WSIB System Navigator.
The minimum System Requirements (only is you have a lot of
free time to wait for screens...) are:
- Pentium 90 PC
- Windows 95
- 32 Megabytes of
RAM
- 9 Megabytes available space on the hard
drive
- VGA (640 x 480 pixels) Monitor
- Mouse
- Inkjet or Laser Printer
The recommended (this is the lowest level for adequate
performance. Any system that exceeds these requirements will
only enhance the performance of the system.) System Requirements
are:
- Pentium II - 166 PC
- Windows 95, 98, ME, XP, NT or 2000
- 256 Megabytes of
RAM
- 12 Megabytes available space on hard
drive
- SVGA (800 x 600 pixels) Monitor
- Mouse
- Inkjet or Laser Printer
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What kind of
support is offered for this program?
Please see the section on Support
for a full explanation of the support for the WSIB System Navigator.
[Click Here to go to the Support Page]
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What are the actual
costs?
The cost of the software package
depends on which level (Level 2 [Office] or Level 3 [Business]) of
the program is purchased, and the number of licences required.
Please contact Working Bytes directly for a
full breakdown of costs for the package that best suits your needs.
[Click
Here to go to the Contact Us Page]
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Why Should I Choose Working Bytes over
other packages?
Advantages:
- Ease of use.
- Unique Functionality not
found in other products.
- Consistent (Error Free) Environment.
- Customer Driven Updates and
Upgrades.
- Cost
For full details on this list please [Click
Here to go to the Why Choose Page]
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Is
there a demonstration version available?
Yes. Please proceed to the
Contact Page for instructions on ordering a demo disk of the WSIB
System Navigator.
For a free Demo CD please [click
Here to go to the Demo CD-ROM Request Page]
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Does the company name
mean what I think it does?
YES!
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